Horse Hub

Introduction

At Horse Hub, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Platform. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

1. Information We Collect

Personal Information

We collect information that you provide directly to us when you:

• Create an account (name, email address, password)
• Create a horse listing (contact information, location)
• Make a payment (billing information processed by Stripe)
• Contact our support team
• Subscribe to email alerts or newsletters

Automatically Collected Information

When you access the Platform, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages viewed, time spent, clicks)
• Location data (approximate location based on IP address)
• Cookies and similar tracking technologies

User-Generated Content

Information you post in horse listings, including photographs, videos, descriptions, and any other content you choose to share on the Platform.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Platform
• Process transactions and send transaction notifications
• Respond to your comments, questions, and customer service requests
• Send you technical notices, updates, security alerts, and administrative messages
• Communicate with you about products, services, offers, and events
• Monitor and analyze trends, usage, and activities on the Platform
• Detect, prevent, and address technical issues and fraudulent activity
• Personalize your experience and deliver content relevant to your interests
• Send email alerts for saved searches when matching horses are listed

3. How We Share Your Information

We may share your information in the following circumstances:

With Other Users

When you create a listing, your name and contact information become visible to interested buyers who click "Contact Seller."

With Service Providers

We share information with third-party vendors who perform services on our behalf, including:

• Payment processing (Stripe)
• Email delivery (Resend)
• Cloud hosting (Vercel, Supabase)
• Analytics providers (Google Analytics)
• Customer support tools

For Legal Reasons

We may disclose your information if required by law, court order, or governmental request, or to protect the rights, property, or safety of Horse Hub, our users, or others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on the Platform and hold certain information. Cookies are files with small amounts of data that are stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of the Platform may not function properly.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure payment processing through Stripe (PCI DSS compliant)

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing emails at any time
• Data Portability: Receive your data in a structured, commonly used format
• Object: Object to processing of your personal information

To exercise these rights, please contact us at privacy@horsehub.com.

7. Data Retention

We retain your personal information for as long as necessary to provide the Platform services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.

8. Children's Privacy

The Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at privacy@horsehub.com.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using the Platform, you consent to the transfer of your information to the United States and other jurisdictions.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: